Adopting Social Responsibility and Knowledge sharing in Achieving the Requirements of the Quality of Work Life in Industrial Organizations Descriptive and analytical study of a sample of workers in Zaki Iraq Juice Factory/ Duhok

Abstract

This study investigates the influence of necessity-driven commitment to social responsibility and knowledge sharing in organizations for enhancing work life quality and workforce effectiveness. The impetus for this commitment comes from pressure exerted by governmental bodies, consumer protection associations, and public opinion, all of which oppose unethical and inhumane organizational activities. ISO 26000 underscores the growing significance of organizational social responsibility due to the expanding role of NGOs in delivering government-like services. The study focuses on Zaki Iraq Juice Factory/Duhok employees, employing a validated questionnaire for data collection. Research questions include the alignment between ISO 26000 guidelines and organizational practices regarding work life quality, and challenges faced by organizations in implementing ISO 26000 for work life quality enhancement.Hypotheses corresponding to these questions are tested through statistical analysis. Positive and negative outcomes confirm or refute the research hypotheses. Results highlight the organization's rising interest in social responsibility, yet work life quality is compromised due to the lack of a clear policy for integrating this modern approach. This hampers the sustained knowledge generation needed for organizational efficiency, improved production processes, and innovative product development. The concept of work life quality correlates with workers' well-being. Recommendations center on the pivotal role of the human element in achieving social responsibility and enhancing work life quality. Qualifying and empowering personnel to lead this process is essential for success.